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Shipping Instructions

We recommend that perishable products be packed on “blue ice” chill packs and shipped overnight. Samples that are frozen should be maintained in the frozen state using dry ice. Please call us to coordinate the shipping and receiving of samples that are iced or frozen in order to minimize the chance of warming or spoilage. Normal business hours are Monday through Friday, 8 AM – 5 PM Pacific Standard Time (UTC-08).

Samples shipped by private carrier (UPS, FedEx, Airborne, etc.) should be addressed to:
Columbia Food Laboratories, Inc.
12423 NE Whitaker Way
Portland, OR  97230  USA

Samples shipped by Postal Service (USPS) should be addressed to:
Columbia Food Laboratories, Inc.
12423 NE Whitaker Way
Portland, OR  97230  USA

Please include an Analytical Request form with your samples. Customers outside of the USA: See note at bottom of Forms page.


Turnaround Times

The normal time required for completion of sample testing is 8 business days, with the following exceptions:

Normal turnaround time for microbiology testing is 5 business days (one week). Special 1 – 2 day turnaround is available for E. coli O157:H7, Listeria and Salmonella using real-time PCR technology. Call us for details.

Please allow 15 business days (three weeks) for the completion of FDA Nutrition Labels.

EXPEDITED TURNAROUND
Our workload may be scheduled a week or more in advance, generally in the order that samples are received. Since expedited turnaround often requires overtime or overnight ordering and shipping of supplies, we apply surcharges to the normal price of analyses to cover the added expense as follows:

Rush:    Analysis completed in 5 business days for an additional 50% of normal price.

Priority Rush:    Analysis completed in 1 – 3 business days for an additional 100% of normal price. This may not always be possible, therefore, please call the lab before shipping samples to verify that the analysis can be completed in this short of a time period.

FDA Nutrition Labels may be completed within 10 business days for a 50% surcharge.

LAB REPORTS
The laboratory report will be e-mailed (or if preferred, faxed) as soon as work is completed. You may request a paper copy by mail.


Sampling, Sample Sizes and Preservation

Please call us if you have questions concerning sampling, sample sizes or preservation of samples. These factors can vary so widely that it is not practical to give a recommendation that can apply to all situations.

 

cfl_phone

Personal Consultation

*New: (503) 254-1794*

Mon. – Fri. 8.00 a.m. – 5.00 p.m. (UTC-08, Pacific Time Zone)

**Previous Phone discontinued March 2017: (503) 695-2287**

info@columbiafoodlab.com

 

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